Privacy Policy
Effective Date: [11 November 2024]
WardTask (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our platform. By accessing or using WardTask, you agree to the terms outlined below.
1. Data We Collect
1.1 Personal Information
We collect personal data you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Profession (e.g., Doctor, Nurse)
- Hospital and ward details
- Patient details (e.g., Name, Diagnosis, Bed Number)
1.2 Device Information
We may collect information about your device, such as:
- Device type, operating system, and browser type.
- IP address and usage data.
1.3 Usage Data
We collect data on how you use our app to improve our services, including:
- Interaction with app features.
- Errors or crashes.
2. How We Use Your Data
We use the collected data to:
- Provide and improve our services.
- Manage your account and ward/patient information.
- Enhance user experience by analyzing app performance.
- Respond to your inquiries or requests.
- Ensure compliance with legal obligations.
3. How We Share Your Data
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating the app (e.g., cloud hosting providers, analytics services). These parties are obligated to keep your data secure and confidential.
3.2 Legal Requirements
We may disclose your data if required by law or in good faith that such action is necessary to:
- Comply with legal obligations.
- Protect and defend our rights or property.
- Prevent fraud or misuse of the app.
3.3 Anonymized Data
We may use anonymized and aggregated data for research, analytics, and marketing purposes.
4. How We Protect Your Data
We implement appropriate technical and organizational measures to safeguard your personal data, including:
- Data encryption during transmission.
- Secure storage of data.
- Regular audits to maintain data security.
However, no method of transmission or storage is completely secure. By using our app, you acknowledge and accept this risk.
5. Your Rights
Under Malaysian law, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Withdrawal of Consent: Withdraw your consent for data processing.
- Deletion: Request the deletion of your personal data (subject to legal and operational constraints).
To exercise these rights, contact us at [admin@wardtask.com].
6. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
When no longer needed, your data will be securely deleted or anonymized.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve app functionality.
- Analyze app performance.
- Track user interactions for better experience.
You can manage cookie preferences through your browser settings.
8. International Data Transfers
If your data is transferred outside of Malaysia, we ensure it is handled securely and in accordance with this Privacy Policy.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated to you via email or through the app. Continued use of the app constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, contact us at:
Email: [admin@wardtask.com]
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